Frequently Asked Questions (FAQs)

 

We’ve compiled some commonly asked questions to help you with your Inaam shopping experience.

 

1. Orders & Payments

1.1 How do I place an order?
1.2 What payment methods do you accept?
1.3 Can I modify or cancel my order after placing it?
1.4 How do I know my order has been confirmed?

2. Shipping & Delivery

2.1 Where do you ship to?
2.2 What shipping method do you use?
2.3 Do you offer free shipping?
2.4 How long will my order take to arrive?
2.5 How can I track my order?
2.6 What if my parcel is lost or missing?

3. Returns & Exchanges

3.1 What is your return policy?
3.2 How do I request a return?
3.3 Who covers the return shipping cost?
3.4 Can I exchange an item?
3.5 What if I receive a faulty or incorrect item?

4. Products & Sizing

4.1 How do I know my size?
4.2 Are your products true to size?
4.3 Will the colour of the product match what I see on the website?

5. Account & Customer Support

5.1 Do I need an account to place an order?
5.2 How do I contact customer support?
5.3 What are your customer support hours?

6. Promotions & Discounts

6.1 Do you offer discounts or promo codes?
6.2 Can I use more than one discount code per order?
6.3 Do you offer student or first-time buyer discounts?

7. Social Media & Updates

7.1 How can I stay updated with new collections and offers?
7.2 Do you work with influencers or brand ambassadors?

For any further questions, feel free to contact us at info@inaam.co.uk.
Thank you for shopping with Inaam!